Returns & Exchanges
At The Iron Snail, we stand behind the durability and craftsmanship of our apparel. If your gear isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unwashed and unworn items.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our workshop receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing